• Company
  • Overview
  • Leadership Team
  • Customer Success
  • Locations
  • Investor Relations
  • University Program
  • Export Compliance
  • Careers
  • Contact Us
• Products
  • Overview
• Markets
  • Overview
  • Engineering & Construction
  • Exploration & Production
  • Refining & Marketing
  • Chemicals
  • Polymers
  • Specialty Chemicals
  • Pharmaceuticals
  • Consumer Products
  • Power Industry
• Partners
  • Overview
  • Partners Successes
  • Partner Directory
  • Become a Partner
  • Request Evaluation Software
• Professional Services
  • Overview
  • Solution Implementation
  • Process Consulting
  • Program & Project Management
• Support & Training
  • Overview
  • Visit the AspenTech Support Website
  • AspenTech Premier Support Overview
  • AspenTech Training
  • Visit the AspenTech Training Website
• News
  • Overview
  • Press Releases
  • Articles
  • Awards
  • Media Kit
• Events
  • Overview
  • Seminars & Tradeshows
  • Web Seminars
  • On-demand Webinars
  • On-demand Short Presentations
  • 2010 aspenONE Global Conference

• Customer Support & Training
  • Overview
  • Premier Support Overview
  • Customer Education Overview

Customer Support Exemplified by Outstanding Service

AspenTech offers global access to knowledgeable support resources via telephone and e-mail and through our support web site. AspenTech Premier Support—our award-winning Software Maintenance and Support (SMS) Services—provides licensed customers a range of world-class services to help you maximize your investment. To access our product support information, submit online support requests, subscribe to technical support e-bulletins, or access detailed contact and program information, please visit the customer support web site.

Customer Education Conducted by Process Industry Experts

AspenTech offers a wide range of affordable and convenient training solutions, including public training, onsite training, computer-based training (CBT) and custom training. To register for courses or access detailed contact and program information, please visit the customer education web site.